Privacy Policy
At Clouds FM Radio, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our station, website, and services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and other contact details provided voluntarily through contact forms, contest entries, or surveys.
- Communication Preferences: Information on how you wish to receive updates or participate in broadcasts, such as song requests or greetings.
- Technical Information: Information related to your usage of our website, such as IP addresses, browser types, and cookies.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to inquiries, song requests, or greetings submitted through our contact forms.
- To process contest entries and communicate with winners.
- To improve the user experience on our website and deliver personalized content.
- To provide updates about programming, events, or station news.
- To comply with legal obligations or resolve disputes.
3. Sharing of Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- With your consent, for example, when you participate in on-air greetings or contests.
- With service providers who help us operate our website and services (e.g., email services), who must comply with our data protection standards.
- If required by law or to protect the safety, rights, or property of Clouds FM Radio, our listeners, or the public.
4. Data Security
We are committed to ensuring that your personal information is secure. We implement a variety of security measures to maintain the safety of your data and to protect against unauthorized access, use, or disclosure.
5. Your Choices
You have the right to:
- Access your personal information.
- Request correction of any inaccurate or incomplete data.
- Opt-out of receiving marketing communications or updates from us.
- Request deletion of your personal data in certain circumstances.
To exercise any of these rights, please contact us through the details provided below.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our website.
7. Links to External Sites
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external websites, so we encourage you to read their privacy policies.
8. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, so please check back periodically to stay informed.